Frequently Asked Questions
Find answers about booking China train tickets, tours and Tibet travel with CTT. For questions not listed here, contact CTT.
Booking Train Tickets
How do I book China train tickets with CTT?â–¼
How far in advance can I book?â–¼
Do I need my passport to buy tickets?â–¼
What train classes are available?â–¼
Ticket Collection & Delivery
How will I receive my tickets?â–¼
What is the Issuing Date?â–¼
Can tickets be delivered to my hotel?â–¼
Can I collect tickets myself at the station?â–¼
Cancellation & Changes
Can I cancel my ticket?â–¼
Can I change the date or train?â–¼
What if the railway cancels or delays my train?â–¼
Tours & Private Services
How do I book a China train tour package?â–¼
Can I customise a tour?â–¼
What does the tour price include?â–¼
How do I book airport or hotel transfers?â–¼
Tibet Train Tours
Do I need a Tibet Travel Permit?â–¼
How do I get to Tibet by train?â–¼
Which sleeper class for the Tibet train?â–¼
International Train Tickets
How do I book the Trans-Siberian Railway?â–¼
Can I take a train from Beijing to Hong Kong?â–¼
Is there a direct train from China to Vietnam?â–¼
Can't find the answer you need? Send CTT a message and a travel consultant will reply by email within 24 hours.