Frequently Asked Questions
Find answers about booking China train tickets, tours and Tibet travel with CTT. For questions not listed here, contact CTT.
Booking Train Tickets
How do I book China train tickets with CTT?▼
How far in advance can I book?▼
Do I need my passport to buy tickets?▼
What train classes are available?▼
Ticket Collection & Delivery
How will I receive my tickets?▼
What is the Issuing Date?▼
Can tickets be delivered to my hotel?▼
Can I collect tickets myself at the station?▼
Cancellation & Changes
Can I cancel my ticket?▼
Can I change the date or train?▼
What if the railway cancels or delays my train?▼
Tours & Private Services
How do I book a China train tour package?▼
Can I customise a tour?▼
What does the tour price include?▼
How do I book airport or hotel transfers?▼
Tibet Train Tours
Do I need a Tibet Travel Permit?▼
How do I get to Tibet by train?▼
Which sleeper class for the Tibet train?▼
International Train Tickets
How do I book the Trans-Siberian Railway?▼
Can I take a train from Beijing to Hong Kong?▼
Is there a direct train from China to Vietnam?▼
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